StayVintage Support

客戶服務 Customer Service

如你對訂單、付款、送貨、退貨或帳戶有任何查詢，請透過以下方式聯絡我們。 If you need help with an order, payment, delivery, return, or account issue, contact us using the details below.

Email 電郵

如需查詢訂單狀態、修改或取消訂單，請盡快聯絡我們並提供訂單編號。

For order status, order changes, or cancellation requests, please contact us as soon as possible and include your order number.

如需確認付款或查詢手動付款，請提供訂單編號及付款參考資料。

For payment confirmation or manual payment questions, send us your order number and payment reference if available.

如需查詢送貨或自取安排，請提供訂單編號及方便聯絡你的資料。

For delivery or pickup arrangements, share your order number and preferred contact details so we can follow up.

如需處理退貨、換貨或申索，請提供訂單編號、商品照片、包裝照片及問題描述。

For return, exchange, or claim cases, include your order number, item photos, packaging photos, and a short description of the issue.

如遇到帳戶登入、電郵驗證或重設密碼問題，請使用帳戶登記電郵聯絡我們。

For account access, email verification, or password reset issues, contact us from the email address used on your account.